- Mar 3, 2024
Navigating Uncertainty: How to Feature UX Projects with Unknown Outcomes in Your UX Portfolio
In the realm of User Experience (UX), not every project culminates in a showcase of clear-cut results or a grand unveiling of its impact. The nature of this field often entails long timelines, directional shifts, and even premature conclusions. Yet, the absence of visible outcomes doesn't diminish the value of your contribution or the growth you've experienced along the way. Here's how you can navigate the waters when the results of a UX project you worked on remain elusive.
1. Reconnect with Past Teammates
The first step in uncovering the obscured outcomes of your project is to reach out to past collaborators. These connections can be invaluable sources of insight, providing updates on the project's progression or its eventual fate. Whether through casual conversations or formal inquiries, touching base with former teammates can shed light on the impact your work has had since you last contributed.
2. Dive into Public Resources
In cases where direct communication might not yield the desired information, turn to the vast expanse of publicly available data. Compare the original state of the project with its latest iterations available online. This exercise isn't just about measuring impact; it's about understanding the evolution of the project and the decisions that influenced its direction. Such an analysis can provide a rich narrative of your project's journey, even in the absence of concrete outcomes.
3. Reflect on Your Growth
When faced with barriers such as NDAs, ongoing production, or premature project cessation, the focus should shift towards introspection and growth. Reflect on the skills you've honed since the project's inception and contemplate the changes you would implement today, armed with your current knowledge and experience in UX. This reflection is not merely an exercise in hypotheticals; it's a testament to your professional development and an opportunity to showcase your evolved perspective to potential managers or collaborators.
You should always feel empowered to embrace your unique story…
It's crucial to remember that the path of a UX project, much like our professional journeys, is rarely linear and seldom predictable. Projects change course, timelines extend, and some initiatives may not see the light of day as originally planned. However, these uncertainties do not detract from the value of your experience. Instead, they offer a unique narrative of resilience, adaptability, and continuous learning.
By articulating the lessons learned, the skills gained, and the insights gathered along the way, you highlight your ability to thrive in the dynamic and often uncertain world of UX. This narrative is compelling to decision-makers, who understand the complexities of project development and appreciate the depth of experience that comes from navigating these challenges.
Your story is YOUR story, and that is beautiful!
Your journey in UX, with its twists and turns, is a testament to your growth and adaptability in the face of uncertainty. While not every story may have a fairy-tale ending, the journey itself—with its highs and lows, its lessons and evolutions—is inherently beautiful and profoundly valid. Embrace your unique path as a badge of honor and a compelling narrative of your professional development in the ever-evolving landscape of User Experience.
Written by
Lena Clark, MPH
As an Expert UX Researcher who has worked with major companies like Google, Shell, and NASA, I’ve reviewed hundreds of resumes. I know what helps candidates stand out - and what causes them to blend in.
My strategic yet compassionate approach to resume and portfolio building comes from my own transition from public health into tech. Now I want to shortcut your journey!
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